Customer Relationship Management
The core of Customer Relationship Management (CRM) is that the effectiveness of the sales - and marketing process is considerably improved, if all employees concerned have the same and complete information available at an instant.
A central database makes a more intensive cooperation between the employees on several departments possible. This allows your team members to communicate only desired information at the right moment.
Good customers are preserved and potential customers are easily serviced so that they can be approached according to their wishes. In this way, market getting becomes easy and challenging feasible.
Company-, contact and/or projectdata need be introduced only once and are easily integrated with your back office environment via simple connection middleware software or standard API's.
Change your mindset, change your results
The setting-up of CRM changes your way of working a bit, and for this reason it is judicious to have a good preparation.
In business, profit or non-profit, up-to-date and correct information in the most appropriate form available is of vital importance. Archie CRM is the tool to support you in this, ready for use from the start.
Let the best software guide you and your customers during the customer journey. You will be surprised by the excellent quality and huge amount of time and money you will save.
Reduce stress by always having the right information at your disposal within a moment, on any device, and create more space for the things you are good at and boost your results. Your customers will praise you for being able to provide them with such excellent service(s).